Omnichannel engagement

One agent.
Every channel.

Mia follows up across SMS, WhatsApp, voice and webchat — using the same memory, context and sales playbook on every channel. So no lead slips through because they prefer a different app.

Channel demo

The same Mia. Just the channel the customer prefers.

Switch between channels to see how Mia adapts her tone, pace and format — while keeping the same goal: qualify, convert, book.

MiaMia on WhatsAppLive preview
MiaHey James 👋 You asked about project management training. Happy to help.
JamesHi! I want to know if I can do it part-time.
MiaAbsolutely — it's designed for full-time workers. Evenings and weekends. I can send the syllabus if you like?
JamesYes please send it.
MiaDone. What's your biggest concern — time, cost, or job outcomes?
JamesCost mainly.
MiaMakes sense. It's £2,400, or 12 monthly payments. Most people find the payment plan manageable.
JamesThat works. Can I speak to someone?
MiaOf course. Sarah is free Tuesday 14:30. I'll book it and send you the calendar invite.
JamesPerfect, thanks Mia.

WhatsApp

Rich, conversational follow-up where your customers already message friends.

Why this channel works

  • Async, low-pressure follow-up
  • Same qualification playbook as every other channel
  • Automatic handoff to a human when needed
  • CRM updated with the full conversation history
Voice + chat

One agent. Every conversation.

Mia engages customers using both conversational voice and digital messaging — and carries the same context across every channel.

Mia

Mia Voice

On a call
  • Call new leads instantly
  • Hold natural sales conversations
  • Ask qualification questions
  • Understand customer requirements
  • Answer product and pricing questions
  • Handle common objections
  • Recognise buying intent
  • Schedule appointments
  • Arrange callbacks
  • Follow up automatically
  • Escalate to a salesperson when appropriate

No IVR. No call-centre bot. It feels like talking to a knowledgeable member of the sales team.

Mia Chat

Website chatSMSWhatsAppSocial messagingLanding pagesLead-generation campaigns
SMSHi James — following up on your enquiry.
WhatsAppHappy to send the pricing over. What's your budget range?
WebsiteI've held Tuesday 14:30 for you.

Customers move between channels without losing the context of their conversation.

Why omnichannel

More touchpoints. More context. More conversions.

01

Reach customers where they already are

Some leads ignore emails but reply to WhatsApp in seconds. Others prefer a quick call. Mia tests, learns and uses the right channel for every lead.

02

One conversation, not four silos

A customer might browse on webchat, then reply via SMS, then take a call. Mia remembers every message, objection and appointment across the whole journey.

03

Convert more leads, more often

Multi-channel follow-up typically lifts contact rates by 40%+. Mia handles the volume so your sales team only speaks to the buyers who are ready.

One brain. One inbox. One handoff.

Every channel feeds into the same Mia. She doesn't duplicate conversations, she doesn't forget callbacks, and she hands your sales team a fully qualified prospect with the full context already written up.

SMS→ Mia
WhatsApp→ Mia
Voice→ Mia
Webchat→ Mia

How much of your sales process could Mia do?

Show us how your leads currently move through your sales team. We'll show you where Mia can take over.

Mia — The Autonomous Sales Agent.